At Tock Luxe, we understand that the anticipation of receiving your luxury timepiece is part of the excitement. That’s why we’ve designed a seamless global delivery system to bring our curated collection of premium watches directly to your doorstep, no matter where you are in the world.
Our delivery services reflect the same commitment to excellence that defines our watch collections: reliable, sophisticated, and designed with your convenience in mind.
Shipping Options Tailored to Your Needs
1. Standard Shipping ($12.95)
For those who prefer a balance of speed and value, our standard shipping option delivers your timepiece via premium carriers DHL or FedEx. This service includes:
- Order processing within 1-2 business days
- Door-to-door tracking
- Delivery within 10-15 business days after dispatch
- Secure handling and insurance coverage
2. Free Shipping (Orders Over $50)
For orders meeting our minimum purchase requirement, we offer complimentary worldwide shipping via EMS. This economical option features:
- Order processing within 1-2 business days
- Basic tracking services
- Delivery within 15-25 business days after dispatch
- The same careful packaging as our premium options
Note: Some remote areas may not be serviceable for free shipping. Please check during checkout.
Our Delivery Promise
Every Tock Luxe timepiece is prepared for shipment with meticulous attention to detail:
- Expert packaging to ensure your watch arrives in pristine condition
- Discreet exterior packaging for security
- All necessary documentation and care instructions included
- Customs-friendly documentation for international shipments
We currently ship to most countries worldwide, excluding certain remote areas in Asia and other locations. During checkout, our system will automatically confirm whether we can deliver to your address.
After Your Delivery Arrives
We want you to be completely satisfied with your Tock Luxe experience. That’s why we offer:
- A 15-day return policy from the date of delivery
- Responsive customer support to address any delivery concerns
- Assistance with customs clearance when needed
Should you have any questions about your order’s delivery status or need assistance with shipping options, our customer service team at [email protected] is always ready to help.
At Tock Luxe, we’re not just delivering watches – we’re delivering exceptional value, craftsmanship, and the joy of owning a luxury timepiece that tells your unique story.